Frequently Asked Questions
How do I return a product?
Please visit our return policy page for more information.
If I make a return, how long does it take for the refund to reflect on my credit card statement?
Once the product is received by us, we will refund your purchase price, less the original shipping & handling charges. Refunds are credited to the original payment only and may take 7-10 working days to reflect against an account, depending on the card issuing bank.
What hair type is the Wakati Sulfate-Free Shampoo designed for?
The Wakati Sulfate-Free Shampoo is designed for natural hair women with curls, coils, and kinks that seek balanced cleansing to remove build-up to prep hair for optimal conditioning
What is the best way to use the Wakati Sulfate-Free Shampoo?
Apply to WET HAIR, LATHER, and RINSE well.
FOR BEST RESULTS, FOLLOW WITH THE WAKATI WATER-ACTIVATED ADVANCED CONDITIONER FOR OPTIMUM MOISTURE AND FINGER DETANGLING.
What should I do if the Wakati Sulfate-Free Shampoo comes in contact with my eyes?
If the Wakati Sulfate-Free Shampoo comes in contact with your eyes, rinse eyes immediately and thoroughly with water